Important: By engaging Metricores's services, you agree to these Terms of Service. Please read them carefully before proceeding.
These Terms of Service ("Terms") govern the relationship between Metricores Pvt. Ltd. ("we", "us", "Metricores") and any individual or entity ("Client", "you") that engages our digital marketing services. By signing a Service Agreement or making a payment, you accept these Terms in full.
Metricores provides digital marketing services including, but not limited to: Search Engine Optimisation (SEO), Pay-Per-Click advertising management, Social Media Marketing, Content Marketing, Email Marketing, and Analytics & Reporting. The specific services, deliverables, and timelines are defined in the individual Service Agreement signed between the parties.
Retainer fees are invoiced monthly in advance. Ad spend is billed separately and paid directly to the ad platform by the Client. Invoices are due within 7 days of issue. Late payments attract a 2% monthly interest charge. We reserve the right to pause services if invoices remain unpaid for more than 14 days.
Upon full payment, the Client owns all content, creatives, and campaign assets specifically created for them. Metricores retains ownership of all proprietary methodologies, templates, tools, and processes used in service delivery. We reserve the right to reference the Client's name and campaign results in our portfolio and marketing materials, unless the Client requests otherwise in writing.
Both parties agree to keep confidential all non-public information shared during the engagement. This obligation survives termination of the Service Agreement for a period of 2 years.
Digital marketing results are influenced by many factors outside our control, including algorithm changes, market conditions, and competitor activity. We do not guarantee specific results, rankings, or revenue outcomes. We commit to applying best practices, continuous optimisation, and transparent reporting.
Our total liability to the Client for any claim arising from our services shall not exceed the total fees paid by the Client in the 3 months preceding the claim. We are not liable for indirect, consequential, or incidental damages, including loss of profits or business opportunities.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
For questions about these Terms, contact us at Getconnect@metriccores.site.